4.2. The Bank reserves the right to include any new or additional insurance plans under this Promotion, where deemed suitable and appropriate by the Bank.
4.3. The Bank will contact Eligible Customers via their registered phone number(s) with the Bank with instructions on how to redeem the Reward. Rewards will be processed and made available for redemption within six (6) months from the date the Eligible Customer’s policy is successfully issued, unless otherwise notified by the Bank.
4.4. Eligible Customers are entitled to one (1) Reward for each qualifying policy purchased during the Promotion Period. For the avoidance of doubt, an Eligible Customer will not be allowed to redeem multiple vouchers by splitting a policy purchased for the same life assured into multiple policies.
4.5. Multiple Eligible Bancassurance Products purchased by the same Eligible Customer from the same insurer during the Promotion Period may be aggregated within the same premium mode and premium payment term category to qualify for a higher reward tier based on the total premium amount.
4.6. Voucher selection is subject to availability and may be substituted with an alternative of equivalent value at the Bank’s discretion. Vouchers are valid only for purchases at the designated merchants and are subject to the validity period and the terms and conditions of the respective merchants. The Bank makes no representation or warranty regarding the quality, merchantability, fitness for purpose, or performance of any Reward. Any issues, complaints, or disputes relating to the Reward shall be resolved directly with the relevant supplier or merchant.
4.7. Rewards are non-exchangeable, non-transferable, and non-refundable. They cannot be redeemed for cash, credit, or any other form of compensation.
4.8. The Bank reserves the right to recover the full value of the Reward (excluding Baiduri Bank merchandise) if the policy is cancelled by the Eligible Customer within the first policy year from the policy effective date.
5. General
5.1 This Promotion is governed by and subject to the Bank’s applicable product terms and conditions and any other documents forming part of the banking agreement.
5.2 The Eligible Bancassurance Products are underwritten by AIA or Great Eastern. The Bank distributes these products and is not responsible for the underwriting, claims, benefits, or fulfilment of the insurance policies. All applications are subject to the respective insurer’s underwriting and internal assessment processes. The acceptance of an application and issuance of a policy are at the sole discretion of the respective insurer.
5.3 The Bank reserves the right to cancel, suspend, or amend this Promotion, or any of these Terms. The Bank may provide notice of such changes where reasonably practicable.
5.4 The Bank reserves the right to determine all matters arising out of or in connection with this Promotion. The Bank’s determination of all matters relating to this Promotion shall be final and conclusive.
5.5 By participating in this Promotion, Eligible Customers acknowledge and agree that the Bank may collect, use, and disclose their personal data for purposes related to the administration of the Promotion, including verification of eligibility and recordkeeping, in accordance with the Group Privacy Notice. Eligible Customers acknowledge that they have read the Group Privacy Notice, as may be amended, supplemented and/or substituted by the Bank from time to time. A copy of the Group Privacy Notice is available at
www.baiduri.com5.6 In the event of any inconsistency between these Terms and any promotional materials, these Terms shall prevail.
5.7 These Terms shall be governed by and construed in accordance with the laws of Brunei Darussalam.
