Changes To 1-Account

02 September 2021

Dear Valued Customer,

Effective 1 October 2021, your Baiduri 1-Account will now be a non-interest-bearing current account. You will still enjoy the benefits of having a cheque book and managing account transactions using Baiduri b.Digital Personal, our digital banking service available via web and mobile app.

For further enquiries, contact your Relationship Manager or call our 24-hour Customer Helpline at 244 9666.

Frequently Asked Questions (FAQs)
1) What changes will be made to my 1-Account?
- Effective 1 October 2021, your 1-Account will now be a non-interest-bearing current account.

2) What will happen to the remaining balance?
- It will remain in your account.

3) What about my interest rate?
- Your account balance will not earn any interest as it will be a non-interest-bearing account.

4) Do I have to send an instruction letter to the bank?
- No, changes will be made by the bank and there is no action required on your part.

5) Do I need to return my cheque book?
- You can continue to use your current cheque book.

6) Does this affect my account number?
- Your account number will remain the same.

7) I wish to keep my funds in an interest-bearing account, do you have an alternative?
- For personal account, you can opt to open a normal Savings Account. Account opening process will apply and you will receive a new account number.
- For company account, please speak to your Account Relationship Manager for further information.

GET IN TOUCH WITH US

Contact our customer support team if you have any further questions. We are here to help you.

+673 244 9666

[email protected]

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BUSINESS

Important notice for Business i-Banking users

IMPORTANT NOTICE FOR BUSINESS I-BANKING USERS

A new change is coming

We will be introducing a new online business banking service, bringing new and improved features to enhance your experience with us. The new service will be rolled out to all customers in phases and our existing Baiduri Business i-Banking service will remain available to you, until such time you have been successfully migrated to the new service.

What you need to do now

To minimise any disruptions to the new service rollout, it is important that we have a record of the most current and valid details of all your existing Baiduri Business i-Banking user(s). This information is mandatory to allow your existing user(s) to proceed with first-time login to the new online business banking service.

Please take note that the email address and mobile number will also be used for user verification and activation. Hence it is important to provide emails and mobile numbers intended for company or business matters.

Every existing user must individually perform the steps listed below to provide the required information to us:

Login to Baiduri Business i-Banking
Click on the Inbox function on the top left corner of the screen
Click on ‘Send New Mail’
Select category option ‘Others’
Enter subject heading ‘Update My Details’
Provide your full name, IC number, mobile number and email address
Click ‘Submit’

If you have any further enquiries, please contact your Account Officer or Relationship Manager. Alternatively, you may call our 24-hour Customer Helpline at 244 9666 for assistance.

We thank you for your support and understanding.

Please select one of the below

Click here to login

Click here to login*

*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact us at [email protected] or call 2268 637/8/9 during business hours.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

I have read and understood the notice above.

Proceed

Changes To 1-Account

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