Change in cut-off times

Effective 22 November 2025, the Saturday cut-off time for Drop-In-Deposit, Day & Night Safe, Cheque Deposit Machine , and Dropped Box (formally known as Cheque Deposit Box) will be 10:00AM (previously 11:00AM) . Monday to Friday cut-off times remain unchanged.

Co-Creating A Sustainable Future
Over the past three decade, Baiduri Bank’s journey towards sustainability has been a progressive and deliberate effort, rooted in a strong sense of corporate responsibility and a vision to create positive impact for future generations.
  • Overview
  • Strategy
  • Governance
  • Corporate Social Responsibility
  • Overview
    In 2022, we began embedding environmental, social, and governance (ESG) principles into our corporate strategy and operations—reflecting our commitment to co-creating a sustainable future for our people, clients, and communities.
    2022
    • Appointment of a sustainability expert to the Baiduri Bank Board of Directors

    2023
    • Awarded BCA Green Mark Certification by Singapore’s Building and Construction Authority
    • Established Sustainability Committee

    2024
    • Conducted double materiality assessment
    • Formulated Baiduri Greenprint
    • Became a signatory to the United Nations Global Compact (UNGC)

    2025
    • Appointed a Head of Sustainability
    • Published first sustainability report
    • Financed Brunei Darussalam’s first 30-megawatt solar photovoltaics power plant

    Baiduri Materiality Assessment

    To better understand what matters most, Baiduri Bank Group conducted a double materiality assessment in 2024—pinpointing key topics with potential financial and non-financial impact on our business and stakeholders.

    Our approach for materiality assessment:

    We received responses from 250 stakeholders:

    Baiduri Materiality Matrix

    The assessment identified 19 material topics important to Baiduri Bank Group as follows:


    Membership into national and international organisations

    As part of our commitment to strengthening our sustainability framework and aligning with global best practices, Baiduri Bank actively participates in key national and international organisations. These affiliations allow us to help shape sustainable finance policies and advocate for responsible banking.

    • United Nations Global Compact (UNGC) as a signatory.
    • Industry Advisory Panel (IAP) of the ASEAN Taxonomy Board as a member.
    • SDG Advocates Group as a representative for Brunei Association of Banks (BAB).
    For more information, please contact us via email at [email protected]
  • Strategy

    The integration of ESG principles into 

    our 

    group is guided by the 

    Baiduri  

    Greenprint, 

    built on 3 pillars: 

    People, Process 

    and 

    Planet.


    Baiduri Greenprint

    Vision


    Creating a sustainable and profitable business

    Focus


    People

    • Talent attraction, development and retention
    • Employee wellbeing
    • Diversity and inclusion
    • Community development

    Process

    • Customer experience
    • Cybersecurity and data privacy
    • Digitalisation and innovation

    Planet

    • Climate change
    • Sustainable financing and banking
    • Sustainable procurement

    Enabling culture


    Trustworthy

    Inclusivity

    Empathy

    Enterprising

    Foundations


    Risk management

    Corporate governance & compliance

    Anti-bribery & corruption

    People
    Focuses on talent attraction, employee well-being, diversity and inclusion, and leadership development and community development.
    Process
    Encompasses digital transformation, innovation, cybersecurity, data privacy, and enhancing customer experience.
    Planet
    Addresses climate change, sustainable financing, responsible procurement, and green business practices.
  • Governance
    The process of integrating sustainability is governed by the Bank’s existing corporate governance framework. We are committed to upholding good corporate governance standards and are guided by principles of good corporate governance enumerated in the Guidelines on Corporate Governance for Banks issued by the Brunei Darussalam Central Bank (BDCB).

    Our Board of Directors, Management Committee and employees are guided by the following internal governance policies - but not limited to:

    1. Group Code of Conduct and Ethical Standards
    2. Group Compliance Policy
    3. Group Whistleblowing Policy
    4. Group Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT) Guidelines
    5. Group Anti-Bribery and Corruption Policy

    In 2023, the Sustainability Committee was established to oversee the development and implementation of ESG principles into the Group’s strategy and operations. The Committee is chaired by the Deputy Chief Executive Officer (Consumer Banking) and reports to the Group Risk Management Committee. It consists of representatives from key divisions and departments across Baiduri Bank and its subsidiaries.

    Sustainability Governance

    The 

    Sustainability Committee 

    oversees the 

    development and 

    implementation 

    of 

    (ESG) principles into the Group’s strategy and operations.

    The Committee reports to the Group Risk Management Committee.


    Baiduri Bank Group Sustainability Structure

    Group Risk Management Committee

    Deputy Chief Executive Officer, Consumer Banking

    Head of Sustainability (Lead)

    Sustainability Committee

    Sustainability Ambassadors

    The integration of sustainability is governed by the Group’s existing corporate governance framework, which consists of: 

    • Group Code of Conduct and Ethical Standards
    • Group Compliance Policy
    • Group Whistleblowing Policy
    • Group Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT) Guidelines
    • Group Anti-Bribery and Corruption Policy
    • Group IT Security Policy
    • Group Privacy Policy
    • Group Conflict of Interest Policy
    • Group Recruitment Policy
    • Group Gifts Guidelines
    • Standards on Disclosures of Products and Services Information

  • Corporate Social Responsibility
    Social
    Engaging with the local community is an important aspect of our CSR framework. It provides us with the opportunity to show our community that we care and that we are here to not only provide a business service, but also for the betterment of our community in the areas of arts and culture, community welfare and charity.
    Key initiatives include:

    • The Baiduri Masters
    • Baiduri Let’s Give Back This Ramadhan
    Economic
    We strive to create a competitive marketplace with our partners by improving the overall financial literacy of the general public, promote a better business environment, improve business relations, upskilling key demographics and supporting entrepreneurship.
    Key initiatives include:

    • Baiduri Santai Sahur
    Environmental
    We strive to reduce any damaging effects on the environment from our business activities promoting zero waste, supporting green causes and raising awareness on climate issues.
    Key initiatives include:

    • Baiduri Lokal Market
    Find out more about our CSR initiatives
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.


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