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Please be advised that the Baiduri Finance HP Care Terms and Conditions have been updated and will take effect from 15 October 2023.

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PERSONAL
BUSINESS
Important notice for Business i-Banking users
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Important update
17 October 2023

With effect from 31 October 2023, the Business I-Banking service will be terminated and will be replaced by our new Baiduri b.Digital Business service. Business Banking and Corporate Banking customers are required to transition to b.Digital Business to continue performing internet banking transactions.

If you have not transitioned to b.Digital Business, please ensure that every existing user completes the b.Digital Business Amendment Form before 31 October 2023. You can find this form here. After completing the form, you may submit it directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

After 31 October 2023, those who have not transitioned to b.Digital Business must submit the b.Digital Business Application Form and any additional supporting documents to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters. To obtain a copy of the application form, click here. For the list of supporting documents, click here.

Do you need help with the transition?
Please email us at [email protected] for assistance.

Important update
17 October 2023

With effect from 31 October 2023, the Business I-Banking service will be terminated and will be replaced by our new Baiduri b.Digital Business service. Business Banking and Corporate Banking customers are required to transition to b.Digital Business to continue performing internet banking transactions.

If you have not transitioned to b.Digital Business, please ensure that every existing user completes the b.Digital Business Amendment Form before 31 October 2023. You can find this form here. After completing the form, you may submit it directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

After 31 October 2023, those who have not transitioned to b.Digital Business must submit the b.Digital Business Application Form and any additional supporting documents to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters. To obtain a copy of the application form, click here. For the list of supporting documents, click here.

Do you need help with the transition?
Please email us at [email protected] for assistance.

Important notice: We have updated the Baiduri b.Digital Personal mobile app on 21 August 2023.

If you have not logged in to your mobile app lately, you will be required to update the app when you open it.

If you have updated the app but have forgotten what your User ID is, you can retrieve it via one of the following:
• Visit Digital Hub at ground level, Baiduri Bank Headquarters
• Visit your nearest Baiduri Bank branch
• Call our 24-hour Customer Helpline at 2449666

If you have forgotten your password, you can reset it through the Baiduri b.Digital Personal web platform through the “Forgot Password” feature.

If you need further assistance, click here for a guide.
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