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Contactless Services

For your comfort and safety

OVERVIEW
A convenient way to conduct swift and physically-distant transactions. You have the option of calling our Helpdesk or sending a message to our WhatsApp hotlines. 

Available services

Loan account restructuring

Thinking of selling your car directly to someone or taking over a friend’s car? Let us help you restructure your HP loan account.

Loan account transfer

We can arrange a new payment plan based on your financial capabilities.

  • Shorten your loan tenor and increase your monthly repayment
  • Place additional deposit to reduce your monthly repayment
  • Pay back your loan over a longer period of time to reduce your monthly repayment amount

Statements and cancellations

You can request for your loan account details and status.

  • Certificate of balance (COB)
  • Hire Purchase settlement quotation
  • Standing instruction cancellation
  • Cease Letter Reissuance
  • Approval for Vehicle Registration Number replacement
  • Digital copy of Vehicle Registration Book (Bluecard)

Personal details update

If you’ve changed your mobile number or address, let us know. This is to ensure you receive transaction alerts, updates, news and promotions.

Product and account enquiries

We’re here to help answer any questions you have.

  • Digital payment assistance
  • Product information enquiries
  • HP and Recovery account enquiries
  • Savings and Fixed Deposit account enquiries

Making appointments

You can make appointments through our WhatsApp hotlines for specific services:

  • Credit Management
  • Savings
  • HP Care
  • HP Sales

Reach us now

Baiduri Finance Helpdesk
Call us at 2449666 ext 3 for assistance

Whatsapp Hotlines

BUSINESS HOURS
Subject to change

Baiduri Finance Helpdesk

Monday to Thursday
9:00 am to 5:00 pm

Friday
9:00 am to 12.00 pm
2:00 pm to 5.00 pm

Saturday
9:00 am to 12.00 pm

Sunday and Public Holiday
Closed

WhatsApp Hotlines

Monday to Thursday
9:00 am to 4:00 pm

Friday
9:00 am to 11.30 am

Saturday
9:00 am to 11.00 am

Sunday and Public Holiday
Closed


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Contact our customer support team if you have any further questions. We are here to help you.

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