Notice
Please be advised that the Baiduri Finance HP Care Terms and Conditions have been updated and will take effect from 15 October 2023.

Notice:

Please be informed that Baiduri Mastercard Auto Direct Prepaid Cards will no longer earn bonus points from 1 November 2022. Click here to read more.



OVERVIEW
A card designed to make Hire Purchase payments effortless. With this card, you won’t forget your account number again and make payments on time.

Key features & benefits

  • It can be linked up to 4 Hire Purchase accounts
  • Comes in three types - Classic, Executive and Company
  • Hire Purchase payment can be made through a Cash Deposit Machine (CDM) without entering Hire Purchase account number
  • No annual or renewal fees
  • Discounts at participating dealers and merchants

CARD INFORMATION
  • Getting Started
    What is an Auto Direct Card?
    A card designed specifically for Baiduri Finance Hire Purchase (HP) customers and can be linked up to four (4) HP accounts.


    How do I apply for it?
    If you didn’t receive it with your HP agreement, contact Baiduri Finance Helpdesk at 2449666 ext 3.


    When can I start using the card?
    You can start using it three (3) working days after collection.


    If my card expires, can I get a new card without changing the number?
    Yes. If your Hire Purchase facility is still active, you can renew your card with the same number.


    Will I receive a monthly card statement?
    No statement will be issued. Your Hire Purchase payment history can be viewed online through Baiduri b.Digital Personal app or web. 


    Can I use the card outside of the country?
    No, the service is only available in Brunei Darussalam.


    Can I use my card to settle my HP account?
    No. To settle your HP account, you may request for a Settlement Quotation through Baiduri Finance Helpdesk at 2449666 ext 3 and pay over the counter.


    What will happen to my credit balance if I convert my card from Baiduri Mastercard Auto Direct Prepaid Card to Baiduri Finance Auto Direct Card?
    We will transfer any remaining credit balance to your bank account or credit the amount into your HP account.


    Who should I contact if I have enquiries about my card?
    Call Baiduri Finance Helpdesk at 2449666 ext 3.
  • Hire Purchase Payment
    How do I pay for my HP account using the card?
    Payment can be made through any Baiduri Bank CDM.


    How do I pay using my card through CDM?
    Scan QR code to view instructions.
    How do I link another HP account to my card? 
    Call Baiduri Finance Helpdesk at 2449666 ext 3.


    Can I link a third-party HP account to my card? 
    No, we can only link HP account(s) registered under your name.
  • Participating dealers and merchants
    20% off
    with Auto Direct Card Executive
    15% off
    with Auto Direct Card Classic

    Applicable at:

    • QAF Auto
    • Terms and conditions:
      • Subject to a minimum spend of BND100 in a single receipt
      • Discount is applicable on parts, accessories and lifestyle items
      • Discount is applicable only on retail pricing. Active promotion pricings not applied.
      • Baiduri Finance makes no warranty or representative as to the quality, merchantability, or fitness for purpose of the Merchant’s goods and services. Any disputes in relation to the Offers are to be directed solely to the Merchant.
      • Baiduri Finance and Merchant reserve the right to change the terms and conditions of the Offers at their discretion
    5% off
    with Auto Direct Card Executive and Classic
    Applicable at:

    • QAF Eurokars
    • Terms and conditions:
      • Discount is applicable only on retail pricing. Active promotion pricings not applied.
      • Discount is only applicable on spare parts on service bill.
      • Baiduri Finance makes no warranty or representative as to the quality, merchantability, or fitness for purpose of the Merchant’s goods and services. Any disputes in relation to the Offers are to be directed solely to the Merchant.
      • Baiduri Finance and Merchant reserve the right to change the terms and conditions of the Offers at their discretion
  • Lost or Stolen Cards
    How do I report a lost or stolen Baiduri Finance Auto Direct Card?
    Call Baiduri Finance Helpdesk at 2449666 ext 3 to cancel your card and request for a new one.
  • Payment Video Guide
    SINGLE HP ACCOUNT

    If you have a single Hire Purchase account, here’s how to pay:


    MULTIPLE HP ACCOUNT

    If you have multiple Hire Purchase accounts, here’s how to pay:


loyalty programme
Watch this space !
  • Eligibility Criteria
  • Required Documents
  • Fees & Charges
  • Terms & Conditions
  • Eligibility Criteria

    Eligibility Criteria

    Must hold an active Baiduri Finance Hire Purchase account. Auto Direct Card will be issued as soon as customer open Hire Purchase account with Baiduri Finance.

  • Required Documents

    Required Documents

    • Hire Purchase account number (For existing customer)
    • Copy of valid Identity Card (front and back)
    • Copy of valid Brunei Driver’s License
    • Confirmation of Employment letter, if applicable
    • Recent 3 months bank statement, updated savings passbook or any other evidence of savings
    • Evidence of fixed and/or monthly variable income (Salary Slip)
    • If you are a foreigner, you will need to present your passport with a valid employment pass.

  • Fees & Charges

    Fees & Charges

    There is no annual, service or renewal fee.


    You will only be charged an administration fee of BND25 if your card is stolen, lost or destroyed after 3 months of non-collection.
  • Terms & Conditions

    TERMS & CONDITIONS

    1. Acceptance: Use of the card constitutes acceptance of the terms and conditions listed herein. This card is not transferable and BFB reserves the right to change the terms and conditions at its discretion.
    2. Collection: When a Hire Purchase (HP) loan application is approved, Baiduri Finance Berhad (BFB) may send the cardholder a card, as well as any renewal or replacement thereof, by ordinary post at the cardholder's sole risk. BFB shall not be liable to the cardholder for any loss or damage suffered by the cardholder if the card is not received.
    3. Usage: The card is not a credit card. There is no PIN required for the use of this card. This card is a property of BFB. The cardholder must immediately return the card to BFB upon BFB's request, which may be made at any time at the sole and absolute discretion of BFB.
    4. HP Payment Conditions: The cardholder shall make all payments using this card in accordance with the HP Agreement. This card cannot be used to for early settlement of the HP loan.
    5. Validity Period: The cardholder may only use the card during the validity periods indicated on the card's face. The cardholder may use the card to make HP payment transactions during the card's validity period and must ensure that no one else uses the card.
    6. Lost/Stolen Card: Cards that are lost or stolen must be reported to the Baiduri Finance Helpdesk at 2449666 extension 3. For replacement, a BND25 administration fee will be charged to the cardholder's HP account.
    7. Cancellation: Card cancellation will be accepted. If the hirer decides to request a new card, a BND25 administration fee will be applied.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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