Key Features
Individual
No fees and charges for online application
HP Online is currently available for applications on New and Used Vehicles, Boat, Motorcycle, Tender, Loan Transfer, and Consumer Loan.
Approval is granted within 1 working day subject to the validity and completeness of supporting documents, credit assessment and cut-off time.
These Terms and Conditions apply to the use by you of the Baiduri Finance Berhad’s (BFB) Web Application (“BFB Web App”). You confirm and acknowledge that you have read and understood the following Terms and Conditions ('Terms') and your usage of the App constitutes your express agreement to be bound by the Terms stated herein.
1. Definitions
In this Agreement, the following words and expressions shall have the meanings as set out here in below unless the context indicates otherwise:
"Account or Accounts" means any account(s) opened and maintained with BFB in respect of which BFB allows transactions to be performed online through BFB Web App.
"Agreement" means these Terms and any modifications made to the Agreement from time to time including all documents pertaining thereto and any supplementary terms issued by BFB which shall form part of this Agreement.
"Application" means an application to BFB in such form and manner as may be required by or otherwise acceptable to BFB for the provision to the Customer of any one or more of the facilities, services or products which BFB may from time to time make available or provide through its Web App.
"Applicable Laws and Regulations" means all statutes, enactments, regulations, directives, circulars, notices issued by the relevant Authorities which BFB is governed by/subject to.
"BFB" (includes references to "we", "us", "our") means Baiduri Finance Berhad and its group of companies and its successors and permitted assigns.
"BFB Web App" means the web application owned, established and maintained by BFB.
"Business Day" means a day on which BFB is open for business excluding Sundays and gazetted public holidays in Brunei Darussalam.
"Cookie" means a small text file used to identify the user and verify the user's access to the internet site.
"Customer" (including references to "you", "your", "yours", "user") means the hirer of the Vehicle/Goods or holder of the Account(s) who is eligible for the Service and agreed to be bound by this Agreement with BFB.
"Instruction" means any request or application received or transmitted to BFB by the Customer through the BFB Web App.
"Instrument" includes any cheque, bill of exchange, note, bond, acceptance, instruction or order for payment or transfer, contract, certificate or other document.
"OTP" means any number, password or other names, phases, symbols or codes issued or assigned by BFB to a Customer to enable the Customer access to any Account and/or to utilise the Services offered by the BFB Web App and includes any other number, password, name, phase, symbol or code issued, assigned or selected in replacement thereof.
"Loss" means any and all liabilities, losses (including indirect and consequential losses), damages, costs, charges and/or expenses of whatsoever nature or however arising, including legal fees on a full indemnity basis.
"Password" means any words or number, password or other names, phases, symbols or codes issued or assigned by BFB to a Customer to enable the Customer access to any Account and/or to utilise the Services and includes any other number, password, name, phase, symbol or code issued, assigned or selected in replacement thereof.
"Officer" means any director, officer, employee or servant of BFB.
"Services" means any hire purchase or other facility product or service provided by BFB to the Customer via the BFB Web App.
"Transaction" includes any transfer, withdrawal or payment.
"User ID" means the identification provided for you to enable you to have access to your account(s).
"Vehicle/Goods" means the motor vehicle, motorcycle, boat, heavy vehicle or consumer goods on hire purchase to the Customer by BFB.
1.1 The headings or titles to the Conditions in this Agreement are to facilitate reference and shall not be referred to or relied upon in the construction of any provision of this Agreement.
1.2 Where the context so admits, the singular shall include the plural and words in the masculine gender shall include the feminine gender and/or neutral gender and vice-versa.
1.3 The rights of BFB with respect to any matter conferred under any provision of this Agreement shall be additional to the rights conferred under any other provision of this Agreement with respect to the same matter.
1.4 Any reference to a party in this Agreement shall include a reference to his successors in title and permitted assigns.
1.5 BFB reserves the right to amend, modify and/or vary the terms of this Agreement from time to time in addition to any other agreements which the Customer may have with BFB.
2. Application of Agreement
2.1 This Agreement shall constitute the agreement between the Customer and BFB and shall apply to all those Account(s) and Services currently requested or applied for by the Customer and includes also any other Account(s) and Services which may be subsequently opened or established and/or utilised by the Customer from time to time.
2.2 In the event of any conflict or inconsistency between any of the provisions of this Agreement and any of the provisions of any previous agreement between BFB and the Customer with respect to any Account or Services, the provisions of this Agreement shall prevail and supersede any previous agreement(s) governing the same.
2.3 Notwithstanding anything to the contrary herein, the terms of this Agreement shall not affect or diminish in any way the rights of BFB referred to or set out in the BFB Web App, including but not limited to any and all exclusions, disclaimers and limitations of any liabilities of BFB referred to or set out in the BFB Web App.
3. Services
3.1 The Services enable the Customer to:
(a) view Accounts and give Instructions to BFB in relation to services and facilities the Customer receives from BFB, and accounts and products that the Customer has with BFB, being the accounts, services, facilities and products which are from time to time the subject of Internet Banking; and
(b) initiate Applications, place orders and conclude contracts for or relating to services and products of any kind which BFB may offer from time to time.
3.2 By this Agreement, the Customer authorises BFB to:
(a) act upon the Customer's instructions given in respect of any of the matters referred to in Clause 3.1(a) and to act on and accept the Customer's instructions in respect of any of the matters referred to in Clause 3.1(b); and
(b) add to Internet Banking all of the Customer's Accounts whenever opened which are the subject of Internet Banking. This applies to all of the Customer's Accounts existing at the date of this Agreement and those opened subsequently.
4. Instructions
4.1 BFB shall only accept an Instruction if it has been effected through the Services using the appropriate User ID, OTP and Password and in accordance with the terms of this Agreement.
4.2 BFB may but shall not be obliged to rely and act upon or carry out any Instruction, and to the extent that any such instruction is relied, acted upon or carried out by BFB, then such instruction shall be deemed to have been given by the Customer to BFB, notwithstanding anything to the contrary.
4.3 Subject to Clause 4.1 hereinabove, BFB shall be under no obligation to check the authenticity of any Instruction or the authority of the person giving such Instruction. BFB shall otherwise be entitled (but not obliged) to verify and be satisfied with respect to the identity of the person purporting to give any instruction or the source and origin of any Instruction. BFB may defer relying or acting upon or carrying out any instruction unless and until it is satisfied as to the matters on which it had sought verification regardless of whether it is under any obligation to the Customer to act upon or carry out that Instruction.
4.4 In the event that BFB decides to rely, act on or carry out any instruction or is otherwise under an obligation to do so in relation to any Instruction, BFB shall be allowed such amount of time to act on or carry out any instruction as may be reasonable having regard to the systems and operations of BFB and the other circumstances then prevailing. BFB shall not be liable for any Loss arising from any delay on its part in acting on or carrying out any such instruction.
4.5 In the event that the Customer makes a request to BFB to modify or cancel any instruction, BFB will take all reasonable endeavours to comply with such request but shall not be liable for any failure to modify or cancel that instruction if BFB receives such request at short notice or under circumstances that render it practically impossible to carry out the request.
4.6 Where any instruction to BFB is ambiguous or inconsistent with any other instruction to the same, BFB shall be entitled to rely, act on or carry out any instruction in accordance with any reasonable interpretation thereof which it believes in good faith to be the correct interpretation or refuse to act on or carry out the instruction until it receives a new Instruction in such form and manner acceptable to BFB.
4.7 Where any Instruction to BFB is inaccurate or incomplete, BFB shall not be liable for any loss or delay arising from the inaccuracy or incompleteness of such Instruction. The Customer shall be responsible for ensuring the accuracy and completeness of any Instruction given to BFB.
4.8 BFB may, at its sole discretion, refuse to act on or delay acting on any Instruction if it knows of or suspects a breach of security in respect of or in connection with the operation of one or more of the Accounts or the Services generally or if it has terminated this Agreement pursuant to Clause 13 herein. In the event BFB does not act on or delays acting on an Instruction pursuant to the foregoing, the Customer shall be informed of this as soon as is practically possible.
4.9 All Instructions given to BFB and transactions effected or made by the Customer on any day after the time stipulated by BFB as the latest time by which Instructions or transactions of the same nature on that day should be effected or made, may at the sole election of BFB be treated as instructions or transactions given or transactions effected or made on the next Banking Day immediately following that day.
5. User ID, OTP and Password
5.1 The Customer shall procure that no other person shall be permitted use/access of the User ID.
5.2 BFB shall be entitled to rely on and treat any Instruction made, submitted or effected pursuant to the entry or use of the User ID, OTP and Password of any Customer or that OTP or Password alone (and whether or not in conjunction with or generated by any Hardware Token or otherwise) as having been made, submitted or effected by the Customer unless notice of the disclosure or unauthorized use of the User ID, OTP and Password to effect any instruction has been given by the Customer by such means as BFB may deem satisfactory and has been received by BFB within such amount of time in advance of such instruction as BFB would reasonably require (having regard to all the circumstances then prevailing) to enable it to take appropriate action to prevent such instruction from being received, acted upon and implemented.
6. Security
6.1 The Customer agrees to comply with the terms of this Agreement and any other instructions or recommendations BFB may issue to the Customer regarding security in relation to use of Internet Banking and the Services.
6.2 The Customer acknowledges that security is a paramount concern in its access to and use of the Service and agrees that the Customer is solely responsible for ensuring access to and use of Internet Banking and the Services and the Customer's control of User ID, OTP, Passwords, Hardware Token and access to Internet Banking and/or the Services.
6.3 The Customer must notify BFB immediately if the Customer knows of or suspects any unauthorised access to Internet Banking and/or the Services or any unauthorised transaction or instruction or if the Customer suspects someone else knows the Customer's User ID and OTP and Password and/or has access to the Customer's Hardware Token. In the event of any such breach or suspected breach of security, the Customer must ensure that the Customer's OTP and Password are changed immediately. The Customer agrees to comply immediately with all reasonable requests for assistance from BFB and/or the Police in trying to recover any losses or identify actual or potential breaches of security.
7. Customer's Other Obligations
7.1 The Customer shall not use or disclose any material and/or information on the Website pertaining to Internet Banking and/or the Services other than to access and use the Internet Banking and/or the Services. The Customer further undertakes not to reproduce, sell, distribute or in any way whatsoever allow any third party access to the aforesaid material and/or information provided by BFB on or via Internet Banking.
7.2 The copyright in and to the contents of the Website & Application (save for information pertinent to the Customer's Account(s)) is owned by or licensed for use by BFB. No part or parts of such contents may be reproduced, distributed, published, modified, displayed, broadcasted, hyperlinked or transmitted in any manner or by any means stored in an information retrieval system without the prior written consent of BFB. The trade and service marks displayed on the Website are the sole and exclusive property of BFB and/or other relevant third parties. No right or license is given for any reproduction or use of any such trade and service marks.
7.3 In the event that the Customer receives or retrieves any data or information from the Internet Banking and/or the Services that is not intended for the Customer, the Customer shall immediately notify BFB, and procure that BFB is promptly notified of such receipt or retrieval of such information and promptly delete and destroy and procure the deletion and destruction of such information.
7.4 The Customer shall respond to all enquiries and communications from BFB regarding Internet Banking and the Services or any transaction effected or service provided through Internet Banking within the stipulated dates thereto.
8. Charges
8.1 BFB reserves the right to charge and recover from the Customer service charges in connection with the provision of the Service.
8.2 BFB shall be entitled to charge the Customer any goods and services tax or value added or other similar tax imposed by any Applicable Laws on any fees or charges payable by the Customer to it or for the provision of any Service or other service to the Customer.
8.3 The Customer shall reimburse BFB for any and all disbursements, costs and/or other expenses incurred by it in connection with:
(a) the execution or implementation of any Instruction; or
(b) such other matters or transactions as it may in its sole discretion determine from time to time.
8.4 BFB is entitled to debit any of your Accounts with BFB with any amounts owing to us in respect of any fees, commissions, or other sums due or payable to us in connection with your use of the Service. BFB is not under any obligation to provide you with any prior notice.
8.5 Your obligation to pay BFB the charges and all outstanding monies owed to BFB shall survive the termination of these Terms or the deactivation or revocation of the Service.
9. Use of Cookies
9.1 BFB shall use cookies to verify whether the Customer is logged into BFB's Internet Site. If the Customer's browser is configured to reject all cookies, the Customer shall be denied access to BFB's Internet Site and Web Application.
10. Authorisation to Disclose Information
10.1 The Customer irrevocably authorises BFB and any of its Officers to divulge, reveal or disclose any and all of the particulars and information relating to the Customer, any Account or any Instruction to any of the following persons at any time:
(a) all courts, law enforcement agencies and relevant Authorities in Brunei Darussalam where the disclosure is required by law;
(b) any person which BFB or any Officer in good faith considers to be appropriate for the purpose of providing the Services, including any agents, contractors or third party service provider which have agreed to perform works or services for BFB in connection with and which affect or may affect the operation of any Account or Service or Internet Banking;
(c) any person in connection with the use or maintenance of any Account or Service or the provision by BFB of any service to the Customer or any person who owns, operates, provides or maintains any part of any system or equipment relevant to the provision of Internet Banking or any Service;
(d) any guarantor or surety of any indebtedness, liability or obligation of the Customer, including any person who provides any security to BFB for any such indebtedness, liability or obligation; or
(f) any other person at any time where the particulars of any Account were inadvertently divulged, revealed or disclosed to or accessed by such person through no wilful default of BFB or its Officers.
11. Suspension, Variation and Termination of Internet Banking Service and Other Provisions
11.1 The Service may be suspended or terminated by BFB at its sole discretion at any time either with respect to any Service or any service or facility provided incidental to the Service without any obligation of prior notice to the Customer.
11.2 Internet Banking may be varied by BFB at any time either with respect to any Service or any service or facility provided through Internet Banking or generally by giving reasonable notice thereof to the Customer.
11.3 The Customer may terminate this Agreement by giving at least thirty (30) days prior written notice thereof to BFB.
11.4 If the Customer commits a material breach of this Agreement or becomes insolvent, BFB may terminate this Agreement with immediate effect with notice to the Customer.
11.5 Termination shall be without prejudice to any rights of either party which may have accrued up to the date of such termination and the rights to terminate this Agreement are not intended to be exclusive but shall be in addition to every other remedy or right now or hereafter existing.
11.6 The Customer must ensure that the Customer does not effect any acts after the termination of this Agreement which will or may potentially compromise or affect the security of Internet Banking or the systems/securities of any other Internet Banking customers.
11.7 Where the Customer utilises any Service or any service or facility provided through Internet Banking, the Customer shall be deemed to have agreed to all the terms and conditions relating to the provision of such Service or service or facility which are then imposed.
12. Disclaimer
12.1 In addition and without prejudice to any other right or remedy which BFB may have (at law or otherwise), so long as BFB acts in good faith in acting upon or carrying out any Instruction, BFB shall not be liable to the Customer in any respect for any loss suffered by the Customer caused by or arising in any way from BFB's execution or implementation of that Instruction or any matter arising there from.
12.2 BFB shall not be liable to the Customer for any Loss caused by or arising from any one or more of the following events or matters, howsoever caused or occurring:
(a) any incompatibility between the Customer's equipment and Internet Banking, including but not limited to any adverse outcome, damage, loss, disruption, violation, irregularity or failure arising from the use of or reliance on computer hardware software, electronic devices, online networks and/or Internet browsers;
(b) any virus, default, defect, deficiency, harmful component or malfunction in and/or any breakdown, disruption or failure of any software or any telecommunications, computer or other electronic equipment or system (whether or not owned, operated or maintained by BFB, the Customer, any Customer User, or any other person and whether or not used in the provision or operation of any Account or Service), including but not limited to:
Important update
Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.
To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.
Click here for more information.