About Baiduri Finance

THE BEGINNING

The country’s leading automobile finance company, Baiduri Finance was first established in 1996 as a wholly owned subsidiary of Baiduri Bank.

Proudly Local

From a small organisation with only nine employees, Baiduri Finance has grown tenfold, with a workforce of over a hundred employees, majority of whom are Bruneians.

Wide Choice of Financial Products

While Baiduri Finance’s main activity is motor vehicle hire purchase financing, it also offers commercial fleet financing, motorcycle financing and luxury watercraft financing. Additionally, Baiduri Finance offers high-yielding savings products such as Multi-Tier Savings Account (MTSA), Multi-Rate Savings Account (MRSA) and Fixed Deposit.

Value-added Services

Baiduri Finance also offers exclusive value-added services for its hire purchase customers.

The Baiduri Finance Auto Direct Card, which is issued exclusively to its hire purchase customers, provides easy instalment payments via Baiduri’s digital channels as well as discounts at a range of participating merchants.

HP Care is an all-in-one package plan with benefits such as motor insurance and road tax renewal assistance, automated renewal option and insurance instalment plan.

Baiduri Finance has also implemented contactless services, providing customers with a convenient way to conduct remote transactions through calling into the Baiduri Finance Helpdesk, its dedicated customer support line, and WhatsApp hotlines.

Multiple Service Delivery Channels

Baiduri Finance has two branches located in the Brunei-Muara and Belait districts. In addition, Baiduri Finance customers can also avail of counter services at all Baiduri Bank branches as well as via 24/7 digital banking via Baiduri b.Digital Personal.

Customers also have access to HP Online, Brunei’s first digital hire purchase financing platform that enables fast loan approvals. Customers may also use the Baiduri Finance Mobile App for a myriad of facilities. They can pay their hire purchase monthly repayments securely, gain access to HP Online, get quotes for motor insurance and road tax renewal assistance and much more.

International Operating Standards

Baiduri Finance first acquired the ISO9001:2000 Quality Management Systems certification in 2003 and remains the only finance company in Brunei to have achieved full end-to-end compliance to ISO standards covering all functions and processes. It underwent an ISO recertification audit in late 2018 and was awarded the ISO 9001:2015 (latest edition) certification in Quality Management System in early 2019.

Market Leadership

Baiduri Finance achieved an Operating Profit of BND 30 million in 2021. The company remains at the top of the automobile finance industry with a 65% share in the market, based on financing of new vehicles.

GET IN TOUCH WITH US

Contact our customer support team if you have any further questions. We are here to help you.

+673 244 9666 ext 3.

[email protected]

Multi-Tier Savings Account

Multi-Rate Savings Account

Fixed Deposit

Tariffs

services

HP Care

Baiduri Finance Mobile App

Vehicle Tender

Terms and Conditions | Privacy Policy

Click to login to our user-friendly online banking sites.

PERSONAL

BUSINESS

Important notice for Business i-Banking users

IMPORTANT NOTICE FOR BUSINESS I-BANKING USERS

A new change is coming

We will be introducing a new online business banking service, bringing new and improved features to enhance your experience with us. The new service will be rolled out to all customers in phases and our existing Baiduri Business i-Banking service will remain available to you, until such time you have been successfully migrated to the new service.

What you need to do now

To minimise any disruptions to the new service rollout, it is important that we have a record of the most current and valid details of all your existing Baiduri Business i-Banking user(s). This information is mandatory to allow your existing user(s) to proceed with first-time login to the new online business banking service.

Please take note that the email address and mobile number will also be used for user verification and activation. Hence it is important to provide emails and mobile numbers intended for company or business matters.

Every existing user must individually perform the steps listed below to provide the required information to us:

Login to Baiduri Business i-Banking
Click on the Inbox function on the top left corner of the screen
Click on ‘Send New Mail’
Select category option ‘Others’
Enter subject heading ‘Update My Details’
Provide your full name, IC number, mobile number and email address
Click ‘Submit’

If you have any further enquiries, please contact your Account Officer or Relationship Manager. Alternatively, you may call our 24-hour Customer Helpline at 244 9666 for assistance.

We thank you for your support and understanding.

Please select one of the below

Click here to login

Click here to login*

*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact us at [email protected] or call 2268 637/8/9 during business hours.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

I have read and understood the notice above.

Proceed

Subscribe to our newsletter