Automated Teller Machines (ATMs) - HP Digital Payment Guide

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MAKE YOUR HIRE PURCHASE PAYMENTS WITH ATMs

Payments can be made through our ATMs using your Baiduri debit card.

Guide: HP Payment with debit card via ATM

Step 1: Insert your Baiduri debit card into the slot

Step 2: Enter your PIN Number

Step 3: Select ‘Bill Payment'

Step 4: Select ‘Hire Purchase'

Step 5: Enter your Hire Purchase (HP) account number and select ‘Yes’ to continue

Step 6: Your HP details will be displayed on the ATM

Step 7: Select ‘Pay Total Outstanding'

Step 8: Enter amount to pay and select ‘Yes’

Step 9: Option to print receipt

Step 10: Transaction completed

MESIN JURUWANG AUTOMATIK (ATM)

Pembayaran boleh dibuat melalui ATM kami menggunakan kad debit Baiduri awda.

Panduan: Pembayaran HP dengan kad debit melalui ATM

Langkah 1: Masukkan kad debit Baiduri awda ke dalam slot

Langkah 2: Masukkan Nombor PIN awda

Langkah 3: Pilih 'Pembayaran Bil'

Langkah 4: Pilih 'Sewa Beli'

Langkah 5: Masukkan nombor akaun Sewa Beli (HP) awda dan pilih 'Ya' untuk meneruskan

Langkah 6: Butiran HP awda akan dipaparkan pada ATM

Langkah 7: Pilih 'Bayar Jumlah Tertunggak'

Langkah 8: Masukkan amaun untuk dibayar dan pilih 'Ya'

Langkah 9: Pilihan untuk mencetak resit

Langkah 10: Transaksi selesai

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Contact our customer support team if you have any further questions. We are here to help you.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:

User’s full name
User’s valid Identification Card (IC) or Passport
User’s mobile number
User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

I have read and understood the notice above.

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Important notice: We have updated the Baiduri b.Digital Personal mobile app on 21 August 2023.

If you have not logged in to your mobile app lately, you will be required to update the app when you open it.

If you have updated the app but have forgotten what your User ID is, you can retrieve it via one of the following:
• Visit Digital Hub at ground level, Baiduri Bank Headquarters
• Visit your nearest Baiduri Bank branch
• Call our 24-hour Customer Helpline at 2449666

If you have forgotten your password, you can reset it through the Baiduri b.Digital Personal web platform through the “Forgot Password” feature.

If you need further assistance, click here for a guide.

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